Thank you for your purchase!

Thank you for your purchase! Please provide your Amazon Order ID so our team can check and verify your request within 24-48 hours.

Note: Submissions made over the weekend will be reviewed the following Monday. We appreciate your understanding!

Follow the steps below to find your Amazon Order ID:

  1. Go to your Amazon account

  2. Select 'Your Orders'

  3. Find your ordered product

  4. Click 'View Order Details'.

This is the Order ID format:
XXX-XXXXXXX-XXXXXXX

Frequently Asked Questions

  • If you have questions or need assistance, please reach out to our Customer Insights Program support team at hello@getshopably.com. We’re here to help!

  • You can join the program by signing up through our official website or through an invitation link. Once enrolled, you’ll receive information on selecting a product and providing feedback.

  • No, joining the Customer Insights Program is free. We provide eligible participants with free products as part of the program.

  • Participants may choose one (1) product per brand each month from a curated selection. You may select products from multiple brands within the same month, as long as you select only one product per brand.

  • Once you’ve selected a product, it will be shipped directly to the address provided during sign-up. You’ll receive tracking information to monitor your product’s delivery.

  • After receiving your product, you will receive an email from us within 2-3 days with a link to submit your feedback on Amazon. Please provide an honest review based on your experience with the product.

  • Please provide your feedback within thirty (30) days of receiving your product. Timely feedback helps us keep the program running smoothly and ensures ongoing eligibility for future product trials.

  • We kindly ask that participants do not mention their involvement in the programs in any public forums, social media, or Amazon reviews. To keep the program unbiased and ensure authentic feedback, please keep program details confidential.

  • If you encounter any issues with submitting feedback, please contact our support team as soon as possible. Repeated failure to provide feedback may result in removal from the program.

  • No. We are looking for genuine, honest feedback to help improve our products. Your review should reflect your true experience, including any pros, cons, or suggestions for improvement.

  • At this time, the Customer Insights Program is available only to residents within the United States.

  • Yes, we are committed to protecting your privacy. Your information is used solely for program purposes, such as shipping and communicating with you. Please refer to our Privacy Policy for more details.